SVP of Enterprise Client Services

Job Summary

A company is looking for an SVP, Enterprise Client Services to lead its Enterprise Client Services division.

Key Responsibilities

• Own the Enterprise Business Unit's P&L, client experience, and Net Revenue Retention (NRR)
• Directly manage senior leaders in Client Success, Paid Social, and Paid Search, ensuring alignment on client growth and performance targets
• Lead strategic oversight of top-tier enterprise accounts, driving alignment on KPIs and account health

Required Qualifications

• 10-12+ years of progressive experience in client services or performance marketing, with at least 5 years at VP-level or higher
• Proven experience managing large departments (40+ personnel) through senior leadership teams
• Demonstrated track record managing high-value enterprise accounts ($50K-$200K MRR per client)
• Experience in balancing aggressive growth goals with retention and risk management
• Proven capability in scaling leadership structures and fostering a high-performance culture