Senior Account Consultant

Job Summary

A company is looking for a Senior Employer Account Manager, responsible for providing complex level support for Employer Account Executives and Employer Groups.

Key Responsibilities

• Resolve issues for Employer Groups and Health Plan Leadership, ensuring member satisfaction and implementing process improvements
• Collaborate with account executives to build business cases and lead client-facing initiatives
• Document interactions with accounts in Salesforce CRM and support Employer Group retention through proactive issue resolution

Required Qualifications

• Bachelor's Degree in business or related field, or equivalent experience; HS diploma or GED required
• 5 years of Client Service/Account Management experience
• Must be eligible to work in the United States without sponsorship
• Demonstrated ability to develop effective sales messages and facilitate meetings
• Experience managing complex information to develop solutions for clients