Customer Success Consultant

Job Summary

A company is looking for a Customer Success Growth Consultant (CSM) to drive the success of entrepreneurs in their Growth Partner Accelerator.

Key Responsibilities

• Conduct personalized video consultations to develop tailored action plans for clients
• Provide ongoing support and strategic guidance through regular progress reviews
• Oversee the client experience, implementing improvements to maximize satisfaction and results

Required Qualifications

• At least 3 years of experience in growing, coaching, or consulting businesses
• Preferred background as an ex-agency owner or extensive experience in digital marketing and sales
• Strong commitment to personal and professional growth
• Ability to thrive in dynamic, fast-paced environments
• Proven skills in holding clients accountable and providing actionable feedback