Customer Success Consultant

Job Summary

A company is looking for a Customer Success Consultant responsible for ensuring a successful client experience through collaboration and communication.

Key Responsibilities

• Maintain and manage relationships with multiple clients
• Serve as a point of contact for all customers, ensuring effective communication and issue resolution
• Identify upsell opportunities and drive process improvements for clients

Required Qualifications

• Bachelor's Degree or equivalent preferred
• 4+ years of client/account management or related experience
• General understanding of project management procedures
• Proficient in Microsoft Word, Outlook, and Excel