Customer Success Director

Job Summary

A company is looking for a Customer Success Director to manage client relationships and enhance platform adoption.

Key Responsibilities

• Project manage onboarding and training of new clients on the platform
• Analyze client performance data to provide insights and recommendations
• Identify and qualify opportunities for account growth and renewals

Required Qualifications

• 3-4 years of experience in the affiliate marketing business
• Bachelor's degree or higher in economics, management, marketing, or related fields
• Experience with Microsoft Office, particularly data analytics using Excel
• Sales or customer service experience at a digital advertising agency is preferred
• Demonstrated professionalism and good judgment in managing tasks