Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager - SaaS / Healthcare Technology.

Key Responsibilities

• Build and maintain strong, long-term relationships with key stakeholders
• Develop and implement success plans aligned with customer business goals
• Oversee onboarding for new customers, ensuring smooth adoption of products

Qualifications

• 5+ years in customer success, account management, or a related field
• 3+ years in a senior or lead role
• Proven project management experience with cross-functional teams
• Proficiency in data analysis to drive decision-making
• Highly independent, proactive, and detail-oriented