Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities

• Serve as the main point of contact for all matters relating to the client's existing portfolio
• Manage the sustainment and growth of a client by creating positive relationships
• Provide clients with a quarterly health check to proactively review their needs and account management

Required Qualifications & Skills

• Bachelor's Degree or equivalent experience
• 2+ years of progressive experience
• Experience with Google Suite (Docs, Sheets, Chat, Slides, etc.)
• General Account Management and Marketing knowledge
• Proficiency in English and Portuguese required; Spanish proficiency preferred