Network Access Center Specialist

Job Summary

A company is looking for a Network Access Center Specialist.

Key Responsibilities

• Field and resolve inquiries via phone, chat, and other contact methods
• Provide exceptional customer service and collaborate with colleagues to meet quality standards
• Document interactions and update consumer records in relevant technology systems

Required Qualifications

• High School Diploma or equivalent
• 1 year prior experience in a call center or customer service environment
• 1 year of experience in a healthcare setting focused on patient care