Seasonal Support Coordinator

Job Summary

A company is looking for a Seasonal Support Coordinator to enhance customer care and operational effectiveness.

Key Responsibilities

• Support collaboration with vendor-managed customer-facing teams to ensure high-quality service delivery
• Communicate and coordinate with fulfillment and shipping partners, maintaining accuracy
• Identify and implement process improvements to enhance operational effectiveness

Required Qualifications

• 1-2 years in a customer care or support role or equivalent experience
• Ability to organize, plan, and execute effectively
• Comfort in cross-functional collaboration
• Familiarity with Zendesk best practices
• Experience in SaaS or Ecommerce is a plus