Customer Success Engineer

Job Summary

A company is looking for a Customer Success Engineer who will serve as a technical champion for customers while leveraging their software engineering expertise.

Key Responsibilities

• Design and implement code and dependency scanning mechanisms using Maven and Gradle
• Act as the primary technical contact for customers, providing expert guidance and support during pre-sales and post-sales stages
• Lead technical integration projects and collaborate with engineering teams to translate customer feedback into product improvements

Required Qualifications

• 4-10 years of experience in software engineering with a strong understanding of programming languages, application security, and DevOps practices
• Experience in developing custom technical solutions and engaging in customer-facing roles
• Passion for customer success and building secure, scalable solutions
• Proactive problem-solving approach with the ability to anticipate customer needs
• Exceptional ability to simplify complex technical topics for diverse audiences