Onboarding Specialist

Job Summary

A company is looking for an Onboarding and Adoption Specialist to join its Customer Experience team.

Key Responsibilities

• Guide new and returning clients through onboarding and implementation of services
• Configure client sites and provide training to maximize service value
• Support clients through various communication channels and collaborate with internal teams

Required Qualifications

• At least two years of experience in residence life and/or student housing
• Self-motivated with the ability to manage and prioritize competing demands
• Comfortable using computer and web-based technologies
• Team player with a strong client-focused approach
• Previous experience with eRezLife is an asset