Administrative Assistant

Job Summary

A company is looking for an Administrative Assistant (11:30AM - 8:00PM EST Shift).

Key Responsibilities

• Handle inbound & outbound calls, text messages, secure emails, and faxes from members and providers
• Generate member reports and assist with data entry and day-to-day functions
• Schedule patient and provider calls and contribute to special projects as needed

Required Qualifications

• Minimum of one year of telephonic support experience in a healthcare or customer service role
• Comfortable using technology such as Google Suite, Slack, and electronic health records
• Ability to prioritize and address urgent member needs effectively
• Experience in a fast-paced, start-up environment is preferred
• Willingness to learn and adapt to new technologies