Bilingual Spanish Customer Service Rep

Job Summary

A company is looking for Bilingual/Spanish - Member & Provider Services Representatives.

Key Responsibilities

• Provide accurate information to members and providers regarding health plans
• Manage a high volume of inbound calls, addressing various inquiries
• Document customer interactions in compliance with departmental standards

Required Qualifications

• High school diploma or equivalent required; bachelor's degree preferred
• Prior customer service experience is preferred
• Completion of a technical competency assessment is required
• Outstanding professional references from previous supervisors
• Ability to work from a private, secure remote workspace with high-speed internet