Job Summary
A company is looking for a Customer Success Manager.
Key Responsibilities
- Build trusted relationships with client executives and technical stakeholders
- Provide technical and strategic support to address challenges and drive solutions
- Drive customer outcomes and ROI by consulting on best practices and success metrics
Required Qualifications
- 5+ years of experience in customer-facing roles such as Customer Success or Technical Project Management
- Strong technical skills with experience in API integrations and data solutions
- Exceptional project management skills to navigate complex projects
- Strong data literacy with the ability to derive insights for customer decision-making
- Prior experience in last-mile logistics or enterprise SaaS environments is preferred
Comments