Customer Success Specialist

Job Summary

A company is looking for a Customer Success Specialist.

Key Responsibilities

• Identify, manage, and assess customer concerns promptly
• Manage multiple email inboxes and redirect non-customer support-related inquiries
• Update clients' accounts and keep track of all customer requests and inquiries

Required Qualifications

• Proven work experience with 2+ years in customer success
• Experience in increasing brand likeness through targeted activities
• Ability to work in a fast-paced environment
• Self-sufficient with strong organizational and time management skills
• Real estate knowledge is a plus but not required