Customer Success Specialist

Job Summary

A company is looking for a Customer Success Specialist, Dealer Club.

Key Responsibilities:

• Field inbound phone calls and handle inquiries with professionalism
• Review inquiries in detail and deliver accurate solutions promptly
• Communicate effectively with dealers and internal teams to resolve complex issues

Required Qualifications:

• Bachelor's degree or equivalent experience in operations, business administration, or a related field
• Proven experience in case management and conflict resolution, preferably in the automotive industry
• Knowledge of vehicle auction arbitration and transportation workflows preferred