Customer Support Coordinator

Job Summary

A company is looking for a Customer Support Coordinator to provide assistance to customers in a remote environment.

Key Responsibilities

• Handle inbound customer inquiries across multiple channels, primarily focusing on phone calls
• Complete administrative tasks, including scheduling appointments and processing orders
• Provide Level 1 Product Support and ensure customer privacy and data security

Required Qualifications

• 1+ years of experience in a high-volume call center or remote customer support role
• Intermediate to advanced computer skills, with familiarity in support software; Salesforce experience is a plus
• Ability to work independently in a fast-paced environment
• A remote workspace that meets company requirements for privacy and internet connectivity
• Proficiency in English; Spanish proficiency is preferred