Customer Support Engineer

Job Summary

A company is looking for a Customer Support Engineer to provide exceptional support and troubleshoot technical issues for AI products.

Key Responsibilities:

• Deliver high-quality support to customers via various communication channels
• Troubleshoot and resolve technical issues related to AI products
• Maintain up-to-date knowledge of product features and gather customer feedback for improvements

Required Qualifications:

• Minimum of 3 years in customer support for SaaS or technical products, preferably in the AI industry
• Proficiency in troubleshooting and technical support
• Ability to work in a fast-paced, remote environment
• Understanding of ChatGPT and related technical products