Customer Support Manager

Job Summary

A company is looking for a Manager, Enterprise Imaging Customer Support.

Key Responsibilities

• Manage the customer support team for Enterprise Imaging, ensuring excellent service delivery
• Monitor team performance and develop strategies for employee recognition and professional growth
• Establish best practices for customer support and maintain communication with internal and external stakeholders

Required Qualifications

• 2+ years of experience in a progressive management and/or lead technical role
• 2+ years of IT management experience
• 2+ years of experience in support help desk management
• 2+ years of medical imaging experience (preferred)
• Proven knowledge of Imaging Informatics and/or Healthcare IT (preferred)