Customer Support Representative

Job Summary

A company is looking for a Customer Support Representative.

Key Responsibilities

• Respond to customer inquiries with professionalism and accuracy
• Manage customer support phone queues and resolve issues promptly
• Document communications and escalate complex concerns as needed

Required Qualifications

• Proficiency in Microsoft Office
• 2-3 years of experience in a professional customer-facing office environment
• A high school diploma or equivalent
• Strong customer service skills
• Proficiency in problem analysis and troubleshooting