Remote Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative (Remote).

Key Responsibilities:

• Handle inbound and outbound communications for multiple ambulatory practices
• Schedule and manage patient appointments while providing detailed information and updates
• Document patient information and escalate issues as necessary to ensure patient needs are met

Required Qualifications:

• High School diploma or GED is required
• Ability to explain complex healthcare issues with empathy
• Strong computer skills and familiarity with Microsoft Office applications
• Experience with multiple communication tools, including phone and online platforms
• Ability to work effectively in a team environment