Michigan Customer Service Advisor

Job Summary

A company is looking for a Work at Home Customer Service Advisor for Michigan residents.

Key Responsibilities

• Research, process, and resolve customer and health care provider inquiries regarding benefits and insurance
• Document interactions and maintain organized records in the tracking system
• Educate customers and team members on policies, procedures, and specific benefits

Required Qualifications

• High school diploma or equivalent
• Two or more years of customer service experience
• Typing speed of 30+ words per minute
• Ability to work shifts within operational hours, including potential weekends
• Access to a hard-wired high-speed internet connection