Provider Services Specialist

Job Summary

A company is looking for a Provider Services Specialist.

Key Responsibilities

• Maintain and update provider data in the credentialing database
• Respond to provider inquiries across multiple communication channels
• Coordinate the credentialing process and ensure documentation is accurate and complete

Required Qualifications

• 2-4 years of experience in a customer support or provider support role
• BA/BS degree or equivalent experience
• Familiarity with home care, assisted living, and long-term care services
• Experience in an inbound and outbound call environment
• Proficiency in Microsoft Suite and CRM software such as Dynamics 365