Customer Support Representative

Job Summary

A company is looking for a Customer Support Representative (Remote - HN).

Key Responsibilities

• Handle customer inquiries via live chat, email, and/or phone to provide solutions
• Provide accurate information to customers using various digital tools
• Share suggestions for customer experience improvements with the team and client

Required Qualifications

• Prior customer support experience
• Ability to work full-time on any shift, including weekends
• High level of empathy and emotional intelligence
• Adaptability and a growth-learning mindset
• Must have a bank account that accepts ACH or wire transfers in United States Dollars (USD)