Customer Support Specialist

Job Summary

A company is looking for a CPC Processor Customer Support.

Key Responsibilities

• Process medical record requests by taking calls from patients, insurance companies, and attorneys
• Document information in multiple platforms using two computer monitors
• Work in a high-volume production environment, adhering to a full-time schedule

Required Qualifications

• Proficient in Microsoft Office, including Word and Excel
• Ability to work remotely and manage time effectively
• Experience in customer support or call center environments preferred
• Comfortable with processing medical records and related documentation
• Must be able to comply with health screening and vaccination requirements