Delivery Operations Manager

Job Summary

A company is looking for a Delivery Operations Manager to drive execution across client engagements and improve operational processes.

Key Responsibilities

• Serve as the operational liaison between Sales, Platform Operations, Clients, and Experts
• Oversee project delivery and manage project plans, resources, and budgets
• Own billing operations and monitor financial performance, ensuring timely expert payments

Required Qualifications

• Bachelor's degree in a technical, business, or equivalent field
• 5-7 years of project management experience with direct client-facing responsibilities
• Strong knowledge of invoicing, billing terms, and contract compliance
• Proven success managing complex, high-volume projects with financial accountability
• Proficiency with project management tools and ERP/financial systems