Dental Customer Service Representative

Job Summary

A company is looking for a Dental Customer Service Representative to provide support in a remote setting.

Key Responsibilities

• Handle inbound calls from providers and members regarding dental insurance issues
• Deliver customer service for routine inquiries and manage complex cases as needed
• Research and resolve customer issues using various company systems and procedures

Required Qualifications

• Ability to work full-time hours Monday-Friday during training
• Must have access to high-speed internet and be located in the United States or Puerto Rico
• Customer service experience preferred
• Experience in dental insurance or related fields is a plus
• Demonstrated experience in training or teaching is preferred