Patient Support Representative

Job Summary

A company is looking for a Patient Support Representative (REMOTE).

Key Responsibilities

• Handle inbound patient calls, providing information and solutions
• Perform data entry and verify insurance coverage
• Coordinate the delivery and set-up of equipment and services

Required Qualifications, Training, and Education

• High school diploma or GED required; Associate's Degree preferred
• Minimum of two years in a related administrative/customer service role
• Experience in high-volume inbound call centers; healthcare experience preferred
• Familiarity with healthcare insurance processes is beneficial
• No specific certification or license required; preferred experience in insurance authorization