DevOps Support Engineer

Job Summary

A company is looking for a DevOps Support Engineer.

Key Responsibilities

• Manage case queues in accordance with customer agreements
• Resolve technical problems and advocate for customer needs
• Develop and maintain technical expertise and contribute to knowledge base articles

Required Qualifications

• 1-5 years of experience in Salesforce
• 1-5 years of experience in Customer Support or DevOps
• Knowledge of SaaS environments and integrated technologies
• Familiarity with development technologies and tools (XML, APIs, CLI, SQL)
• Experience with Git repositories and understanding of branching strategy