Director of Account Management

Job Summary

A company is looking for a Director of Account Management in Higher Education.

Key Responsibilities

• Lead, coach, and manage a team of Account Managers to drive performance and accountability
• Define and manage pipeline generation standards, ensuring team meets quarterly targets
• Collaborate with cross-functional teams to support strategic customer engagement and sales execution

Required Qualifications

• 5-10+ years of experience in B2B SaaS sales, with at least 2+ years managing Account Managers or Expansion Reps
• Experience in building sales playbooks and frameworks for pipeline management and account growth
• Demonstrated ability to coach and develop team members effectively
• Strong operational discipline with a focus on pipeline health and forecasting
• Experience collaborating with Customer Success, Product, Data, Finance, and RevOps teams