Director of Caregiver Operations

Job Summary

A company is looking for a Director, Caregiver Time & Attendance Operations.

Key Responsibilities

• Lead and oversee the performance of CTA Regional Managers and other team members, ensuring adherence to operational metrics
• Manage timekeeping operations, including resolving shift exceptions and ensuring EVV compliance across all markets
• Analyze operational data to drive accountability and collaborate with cross-functional teams for timely issue resolution

Required Qualifications

• Bachelor's degree in business, Operations, Healthcare Management, or a related field
• Minimum of eight (8) years of operational leadership experience, including managing managers or supervisors
• Experience in time and attendance, home care, healthcare services, or compliance-based operations preferred
• Working knowledge of EVV systems, timekeeping workflows, and associated regulatory standards
• Familiarity with HIPAA, payroll processes, and payor compliance requirements is a plus