Job Summary
A company is looking for a Director of Payment Operations.
Key Responsibilities
- Lead ACH operations and compliance management, ensuring adherence to NACHA & Reg E rules
- Oversee debit card program management, including processing, dispute resolution, and fraud support
- Manage Zelle and emerging payment services, focusing on enrollment, transaction monitoring, and operational growth
Required Qualifications
- 7-10 years of leadership experience within the industry
- A bachelor's degree and/or relevant professional certification preferred
- Advanced familiarity with Reg E, Reg Z, Truth in Lending requirements, and BSA
- Proven experience in leading operational and technological change
- Strong leadership skills with the ability to develop team members
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