Director of Sales Operations

Job Summary

A company is looking for a Sr. Director of Regional & Global Sales Operations & Support.

Key Responsibilities

• Lead and develop regional and global sales support teams to ensure high-quality execution
• Manage the expansion and performance of international support hubs, aligning with business objectives
• Oversee end-to-end sales operations processes, ensuring compliance with SLAs and optimizing systems

Required Qualifications

• 7+ years of progressive leadership in sales operations, sales support, or business process management
• Demonstrated success in leading sales service and operations teams in complex organizations
• Strong expertise in CRM platforms, case management systems, and reporting tools
• Proven ability to design and implement scalable processes and reporting frameworks
• Executive-level communication skills with the ability to influence across various organizational levels