DVC Associate

About the position

Responsibilities
• Staff kiosks throughout the Parks & Resorts to engage with guests.
• Schedule appointments with sales team members for potential Disney Vacation Club members.
• Provide superior sales and service face-to-face and via phone calls.
• Enter data into the system of record while welcoming Disney families on vacation.
• Proactively greet guests and spark conversations about Disney and vacation possibilities.
• Influence guests to learn about Disney Vacation Club by collecting contact information.
• Inspire guests to take next steps in learning about Disney Vacation Club.
• Overcome objections and utilize persuasive skills to promote membership.
• Share knowledge and passion for Disney with guests.

Requirements
• Experience in sales and guest interactions.
• Willingness to approach and engage strangers in conversation.
• History of taking initiative and being a self-starter.
• Ability to work independently and as part of a team.
• Stamina to stand and work outdoors in various weather conditions.
• Passion for guest service and Disney.
• Professional reliability and flexibility to work different shifts, including weekends and holidays.
• Proficiency with computers, including Apple iPad and Windows-based systems.

Nice-to-haves
• 1+ years of sales experience and knowledge of the sales process.
• Bilingual skills.
• Knowledge of Disney Vacation Club.
• Understanding of Walt Disney Parks & Resorts standards and expectations.

Benefits
• Health insurance and wellbeing programs.
• Childcare options.
• Paid time off.
• Retirement programs.
• Tuition assistance.
• Weekly pay.