Epic Client Systems Administrator

Job Summary

A company is looking for an ECSA Technical Support Analyst - Remote.

Key Responsibilities

• Install, configure, migrate, and manage Epic Client Infrastructure on a virtualized delivery platform
• Administer and maintain Windows Server environments and manage Active Directory and system configurations
• Troubleshoot Epic-related issues, manage ticket queues, and provide exceptional customer service to stakeholders

Required Qualifications

• Epic ECSA Certification (Client Systems Administrator)
• 5+ years of experience in healthcare IT or enterprise systems administration
• Demonstrated ability to manage support tickets and monitor ticket queues
• Availability to participate in on-call rotations
• Bachelor's degree in Computer Science, Information Systems, or a related field (preferred)