Field Service Manager

Job Summary

A company is looking for a Field Service Manager, Commercial.

Key Responsibilities

• Develop and manage schedules for field service technicians based on service orders and availability
• Assign and track work orders in Salesforce, ensuring accurate job details are communicated to technicians
• Analyze route planning and monitor KPIs to optimize service efficiency and customer satisfaction

Required Qualifications

• High school diploma or equivalent required; associate degree or higher preferred
• Minimum of 2 years of experience in service scheduling, dispatch, or logistics coordination
• Proficiency with scheduling or service management software (e.g., Salesforce)
• Basic knowledge of solar PV systems and field service operations is a plus
• Familiarity with electrical or mechanical service operations is a plus