Florida Licensed Care Coordinator

Job Summary

A company is looking for a Care Management Support Coordinator II.

Key Responsibilities

• Provides outreach to members to assist with care plan next steps and connect them to resources
• Serves as front-line support for member and provider inquiries, explaining care plan procedures
• Documents and maintains non-clinical member records in compliance with state and regulatory requirements

Required Qualifications

• High School diploma or GED required
• 1 - 2 years of related experience preferred
• Knowledge of health plan activities and resources is beneficial
• Experience with member onboarding and administrative duties is a plus
• For Florida-Sunshine Health Plan, telephonic interaction with members is required