Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative in NY.

Key Responsibilities

• Anticipate customer needs and provide exceptional service to build trust
• Handle incoming calls and assist customers with inquiries and payment processing
• Maintain accurate records and meet performance goals in a fast-paced environment

Required Qualifications

• At least one year of experience in customer service in a call-center setting
• Ability to navigate multiple computer systems and applications efficiently
• A distraction-free remote workspace suitable for full-time work
• High school diploma or GED
• Experience working in a virtual desktop environment