Group Admin Coordinator

Job Summary

A company is looking for a Group Admin Coordinator to manage administrative tasks in a remote setting.

Key Responsibilities

• Analyze documentation to determine setup and configuration for benefit options and member enrollment
• Conduct research to resolve customer issues and respond to inquiries regarding group and member status
• Participate in training and process improvement initiatives while monitoring workflow to meet service level agreements

Required Qualifications

• High School Diploma or equivalent required; Associate's Degree in business or healthcare preferred
• 2 years of relevant experience in the healthcare industry or related field required
• Experience with FACETS Software in benefit and/or group configuration/maintenance preferred
• Basic computer literacy in Microsoft Word, Excel, Sharepoint, and Outlook
• Ability to manage high volumes of work and adapt to changing priorities