Groups Support Coordinator

Job Summary

A company is looking for a Groups Support Coordinator.

Key Responsibilities

• Review and reconcile group bookings with internal reservation systems and supplier reports
• Provide exceptional service and support to agents regarding group-related inquiries and issues
• Maintain accurate records and generate reports related to group activities

Required Qualifications

• High School diploma or GED equivalent with 2+ years of customer service experience
• Proficient in Microsoft Word, Excel, and PowerPoint
• Able to navigate automated systems quickly and accurately
• Ability to work independently and meet deadlines in a fast-paced environment
• Flexible to work varying schedules within specified hours of operation