Healthcare Customer Service Representative

Job Summary

A company is looking for a Healthcare Patient Customer Service Representative.

Key Responsibilities

• Answer patient calls regarding Explanation of Benefits (EOB) and research balances
• Manage patient refunds and process patient payments

Required Qualifications

• A minimum of one year of experience in medical billing and collections
• Current knowledge of medical billing and reimbursement for commercial insurance, Medicaid, and Medicare
• Thorough understanding of EOBs
• Self-motivated and a team player