Illinois Pharmacy Technician

Job Summary

A company is looking for a Pharmacy Technician Senior Representative to support medication adherence for Medicare members.

Key Responsibilities:

• Make outbound calls to members, pharmacies, and providers to address prescription medication adherence
• Work in a call queue environment with monitored productivity and quality metrics
• Assist members in overcoming medication access challenges and provide accurate documentation of outreach and resolutions

Required Qualifications:

• Active Pharmacy Technician license in home state
• National Pharmacy Certification (PTCB or NHA)
• 1+ year of experience in a retail pharmacy, PBM, or health plan setting
• Excellent computer proficiency and ability to navigate multiple applications simultaneously
• Self-motivated with strong time management and organizational skills