Insurance Clearance Representative

Job Summary

A company is looking for a Financial Clearance Representative responsible for managing pre-service insurance reviews for healthcare clients.

Key Responsibilities

• Manage inquiries and concerns related to insurance to facilitate successful registration and claims processing
• Take calls from patients and insurance companies to resolve complex insurance issues
• Exceed Key Performance Indicators for accuracy and performance in call handling

Required Qualifications, Training, and Education

• High School Diploma or equivalent (i.e., GED) required
• Prior work experience in a call center and healthcare customer service setting is preferred
• Familiarity with medical billing and coding is preferred
• Prior work experience in a medical office and/or understanding of health insurance is preferred
• Prior supervisory experience is welcome in this growing company