Medical Customer Service Representative

Job Summary

A company is looking for a Medical Customer Service Representative (Remote).

Key Responsibilities

• Assist patients in understanding their financial responsibilities and guide them through medical billing
• Handle inbound and outbound calls regarding outstanding balances and set up payment plans
• Document conversations and ensure compliance with federal and state regulations

Required Qualifications

• 1 year of previous call center experience (in-office or remote)
• High School Diploma or GED
• Proficiency with PC-based applications (Microsoft Outlook, Word, and Excel)
• Ability to work in a fast-paced environment
• Knowledge of medical terminology and relevant regulations is preferred