Insurance Operations Director

Job Summary

A company is looking for a Head of Insurance Operations to build and lead global insurance operations.

Key Responsibilities

• Oversee the full insurance operations lifecycle, ensuring speed, accuracy, and fairness
• Build and lead a strong insurance operations team that delivers excellent service
• Monitor claims handling to ensure fair outcomes and a consistently positive member experience

Required Qualifications

• 5+ years of experience in insurance operations or healthcare
• Understanding of insurance products, compliance requirements, and operational best practices
• Able to analyze data and develop effective solutions
• Strong leadership skills with experience growing high-performing teams
• Ability to make informed, strategic decisions based on a broader business context