Intake Specialist

Job Summary

A company is looking for an Intake Specialist to serve as a client liaison for incoming calls and facilitate the intake process.

Key Responsibilities

• Answer incoming intake calls and provide educated responses to client inquiries
• Initiate client assessments and schedule initial intake appointments using EMR
• Coordinate client no-shows and ensure a positive experience for clients

Required Qualifications

• High school diploma or equivalent required; Associate's degree preferred
• Minimum 1-year experience in human services, healthcare, or customer service
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Strong telecommunications skills and comfort with multiple IT systems
• Compassionate and enthusiastic about helping individuals with opioid dependency