Intake Specialist

Job Summary

A company is looking for an Intake Specialist to manage patient referrals and documentation in a remote setting.

Key Responsibilities

• Accurately enter referrals and communicate with referral sources and patients regarding documentation and financial responsibilities
• Supervise team operations, lead training sessions, and monitor performance metrics
• Ensure compliance with payer guidelines and maintain patient confidentiality according to HIPAA regulations

Required Qualifications, Training, and Education

• High school diploma or equivalent required; Associate's degree in healthcare administration or related field preferred
• Related experience in healthcare administration, financial services, or insurance customer service
• Entry-level requires one year of work-related experience; senior level requires two years of exact job experience
• Lead level requires four years of exact job experience in a relevant field
• Proficiency with computers and healthcare software applications is necessary