Senior Blend Support Administrator

Job Summary

A company is looking for a Senior Blend Support Administrator to provide advanced technical support and ensure platform stability for the Blend Point of Sale system.

Key Responsibilities

• Manage escalated Blend support cases and ensure timely resolution
• Act as a subject matter expert for Blend platform issues and troubleshoot configurations
• Collaborate with teams to resolve integration issues and lead root cause analysis on recurring problems

Required Qualifications

• Bachelor's degree in Business, Computer Science, Information Systems, or related field, or equivalent experience
• 3+ years of experience supporting Blend or similar mortgage POS platforms
• Experience with Blend configuration, user roles, and workflow setup
• In-depth understanding of the mortgage loan lifecycle and compliance requirements
• Advanced troubleshooting skills for Blend system issues across user groups