IT Support Administrator

Job Summary

A company is looking for an Endpoint Services Administrator.

Key Responsibilities

• Provide end-user technical support for hardware and software issues, ensuring prompt restoration of service
• Install, configure, and troubleshoot workstation environments, including imaging and system setups
• Document installation and support procedures while maintaining compliance with company policies and confidentiality requirements

Required Qualifications

• Minimum of 3 years of level 2 desktop experience
• Proficient in Microsoft Office suite and experience with ticketing systems
• Recent industry standard technical certifications such as MCSA, MCSE, or Network+ preferred
• Minimum of an Associate's Degree in Information Technology or related field required
• Strong knowledge of Microsoft Product Line and Active Directory