IT Support Technician II

Job Summary

A company is looking for an IT Support Technician II.

Key Responsibilities

• Assist end users through remote sessions, chat, phone, and email
• Provide technical support in diverse environments and with various cloud infrastructure components
• Occasionally visit client offices in the San Francisco Bay area

Required Qualifications

• Knowledge of common business technologies and cloud infrastructure
• Experience working in diverse technical environments
• Ability to stay updated with the latest technology trends
• Must have a dedicated working environment with a stable internet connection
• Basic knowledge of tools such as Meraki, AWS, Microsoft Azure, and Google Cloud Platform preferred